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Terms and Conditions

Payment Terms

Payment will be due within thirty days of the date of Eg(Training)Ltd, subject to alternative written agreement between Eg(Training) Ltd and the Buyer.

Eg(Training) Ltd reserves to right to claim interest at the rate of 4% per annum above the minimum base lending rate for the time being of Alliance and Leicester Commercial Bank, calculated on a daily basis on all sums due to Eg(Training) Ltd and unpaid from the date on which payment is due under these Conditions until the date on which payment is made, both including the period before and after judgment.

Risk in the Goods shall pass to the Buyer when the goods are delivered to, or collected by, the Buyer or its agent.

Notwithstanding risk in the Goods passing to the Buyer, title in the Goods shall not pass to the Buyer until both (i) payment is received by Eg(Training) Ltd for the Goods; and (ii) no other amounts are then outstanding from the Buyer to Eg(Training) Ltd in respect of any other goods supplied by Eg(Training) Ltd to the Buyer.

Before title has passed to the Buyer without prejudice to any of its other rights, Eg(Training) Limited shall have to recover or resell the Goods or any of them and may enter the Buyer's premises by its servants or agents for that purpose. If so required, the Buyer will store the Goods separately from the Buyer's own goods to make them readily identifiable to Eg(Training) Ltd.

Should the Buyer alter the Goods by subjecting them to any manufacturing process or incorporating them into another product, then the resulting product ("Altered Product") will pass into the ownership of Eg(Training) Ltd until payment due under all contracts between Eg(Training) Ltd and the Buyer have been made in full and all Eg(Training) Ltd's rights hereunder shall extend to the Altered Product.

Until payment due under all contracts between the Buyer and Eg(Training) Ltd has been made in full:
  • the Buyer shall hold upon trust for Eg(Training) Ltd the Goods and Altered Product;
  • in the event of the sale or hire of the Goods or Altered Product by the Buyer, the Buyer shall hold the proceeds of such sale or hire on trust for Eg(Training) Ltd in a separate bank account, opened by the Buyer for this purpose;

    Eg(Training) Ltd shall be entitled to trace all such proceeds of sale or hire charges received by the Buyer through any bank or other account maintained by the Buyer; and
  • in the event of sale or hire of the Goods or the Altered Product by the Buyer, the Buyer shall assign all rights to recover the selling price or hire charges from the third parties concerned to Eg(Training) Ltd if required to do so in writing.

    The Buyer shall keep the Goods insured against all insurance risks from the time at which risk passes to the Buyer, in the amount of the price at which the Goods are sold.

    If the Goods are destroyed by an insured risk prior to the same being paid for by the Buyer, the Buyer shall receive the proceeds of any such insurance as a trustee for Eg(Training) Ltd.

    Prices are inclusive of VAT, unless expressly stated otherwise.

    Normal delivery charges in the UK will be shown on the invoice, but any special express delivery requested by the Buyer will be charged in full.

    Returns and Refunds Policy

    Any date given for delivery by Eg(Training) Ltd is to be considered as an approximate estimate and cannot be guaranteed.

    If the Buyer is a private consumer and Eg(Training) Ltd becomes aware that the expected date for delivery is likely to be more than 30 days after the Buyer places the order:
  • Eg(Training) Ltd will contact the Buyer to inform the Buyer accordingly;
  • Eg(Training) Ltd will ask the Buyer if the Buyer would be willing to agree to a later delivery date; and
    If the Buyer does not agree to a later delivery date, the Buyer shall be entitled to cancel the order. For the avoidance of doubt and to avoid any orders being unintentionally cancelled, the Buyer shall not be treated as having cancelled the order unless the Buyer confirms such cancellation to Eg(Training) Ltd in writing.

    If the Buyer is a private consumer, the Buyer shall have the right to return the Goods (in its original packaging) to Eg(Training) Ltd for any reason whatsoever at any time up to 14 days from receipt of the Goods. However, Eg(Training) Ltd reserves the right to charge the Buyer its reasonable costs and expenses incurred as a result of the Buyer exercising this right and also for any damage to, or use of, the Goods in the event that the Goods are damaged or have been used.

    If the Buyer is not a private consumer, the Buyer shall have no right to return the Goods and the full amount payable for the Goods shall remain fully due and owing from the Buyer to Eg(Training) Ltd regardless of whether or not the Buyer has returned the Goods to Eg(Training) Ltd.

    All of the above provisions shall be subject to and shall not affect your statutory rights.


    Eg(Training) Ltd warrants the Goods to be free of defects, to be made of sound materials and to conform to the quantity and description stated in the Order. The Buyer will accept slight imperfections in colour, appearance and measurement.

    If any of the Goods are found to be defective within the period of ninety (90) days from the date of delivery, Eg(Training) Ltd undertakes as its option, to replace the same or refund to the Buyer the price of the Goods.

    Other than as expressly set out in these Conditions and other than the warranty as to good title and as otherwise required by law, Eg(Training) Ltd hereby excludes all representations and warranties in relation to the Goods whatsoever, whether express or implied. Without prejudice to the generality of the foregoing, Eg(Training) Ltd expressly excludes any warranties as to fitness for purpose and the Buyer agrees that it shall determine the suitability of the Goods for its intended use.